The usual way the scam works is the agent will connect to a PC and convince the victim that the computer is infected with a virus, the 'network is compromised' or other such malarkey. TeamViewer applications are often used by so-called tech support scammers to gain access to a user's computer. Some of the functionality included with TeamViewer QuickSupport include providing remote access to a desktop, transfer files between the host and the client, audio calling, text chat and remote computing with Android devices. Once you give these login credentials to somebody, they can request remote access to your computer's desktop.Īs a portable program, installation is not required so just running the application after downloading is sufficient to activate the functionality on your PC. The way the application works is after installation, a user ID and password are generated by the program. TeamViewer QuickSupport is one of a few different applications produced by the same company that allow you to receive remote technical support on your PC. The advantage of this is the Your ID remains the same on the pc it is being used on.Advertisement Grants computer access to remote users using TeamViewer, and.įree and portable remote computing client application which shares a desktop and PC with remote users. This connection will not appear in our standard que. Please contact us and supply these credentials and we will be able to connect. The program will run (no installation required):
TeamViewer Quick Support (ID and Password) You can also use the Teamviewer Quicksupport module downloadable from here: TeamViewer Quick Support by ID and Password Please not that we do not continuously monitor the que and will likely need to be contacted separately for a fast response. This connection will appear in our service que. Please use the attachment at the bottom of the page use the link directly below: Please note that there may be a cost for support sessions other than for ad-hoc troubleshooting or product guidance, for example full system "start-ups" or complete software reinstallations and configuration.
There may be delays to initiate a connection depending on the size of the support queue.įor longer periods it may be necessary to make a booking, or if a particular issue is complex and needs additional time, it may be necessary to schedule additional sessions. Generally, The FPI Technical Support team are able to respond quickly (within a few hours) and will be able to provide ad-hoc support for up to 30 minutes. We can provide ad-hoc ands scheduled remote desktop support for our products (subject to support staff availability). Modified on: Wed, 14 Apr, 2021 at 3:23 PM Solution home Tools & General Information Teamviewer Desktop Support Teamviewer "Quick Support"
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